Support
Need help below the surface?
For help with Below the Layer, bug reports, or feedback, contact the developer by email:
belowthelayer.support@gmail.com
What to include
To help diagnose a problem, please include:
- Your iPhone or iPad model and iOS/iPadOS version.
- The version of Below the Layer shown on the App Store or in Settings.
- A brief description of what happened and the steps that led to it.
- A screenshot, if it helps explain the issue.
No account is required. Below the Layer is a single-player game and does not require you to create a profile or sign in.
Privacy Policy
Your position stays quiet.
Effective and last updated: September 20, 2026
Below the Layer does not collect, store, transmit, sell, or share your personal information.
Information collection
The app does not require an account and does not include advertising, analytics, tracking technologies, or third-party tracking SDKs. It does not request access to your location, contacts, photos, camera, microphone, or health data.
Data stored on your device
Any preferences or game information saved by the app are stored locally on your device. This information is not sent to the developer. You can remove locally stored app data by deleting the app, subject to any device backups you manage through Apple services.
Support communications
If you choose to contact support by email, the developer will receive the information you include in your message, such as your email address and any diagnostic details or screenshots you provide. That information is used only to respond to your request, is not sold, and is not used for advertising. Please do not send sensitive personal information.
Apple services
Apple may process information when you download or use the app under its own policies. You can read the Apple Privacy Policy for details.
Children's privacy
The app does not knowingly collect personal information from children or any other users. If you believe personal information was sent through a support request, contact the developer to request its deletion.
Changes to this policy
If the app's privacy practices change, this policy will be updated and the revised effective date will appear above.
Contact
Questions about this privacy policy can be sent to jamesseaward@gmail.com.